At Neil Davies Associates we believe it is important to GUARANTEE to our clients:
We will always try and give the highest levels of service, being
· and proactive.
Reasonable Costs and fees
We will always be open and upfront with our fees and provide quotes when asked which WE WILL HONOUR.
All of your affairs will be dealt with in absolute confidence. We are registered with the information commissioner and your data is protected.
We will always write to you in plain English, If every you do not understand anything we say, ask and we will explain it again.
We do not screen telephone calls, we answer all calls. We will return any answer phone or other messages within 24 working hours.
Peace of mind
We will agree a written engagement letter with you for the work that you have asked us to do.
We will attend update courses and maintain adequate continuing professional education to maintain service levels and technical competence.
We will maintain professional indemnity insurance cover in line with our institute’s guidance
Periodically our files may be reviewed by external Quality Assurance Assessors
* Certain information is required to be shared in the performance of our work, i.e. with HMRC and SOCA, this type of information can not be withheld. Periodically our files may be reviewed by external Quality Assurance assessors who are bound by confidentiality agreements.
Our Work is
Copyright Neil Davies Associates 2017 V14